Troubleshooting

Welcome popup does not appear
Check that a valid deep link was passed to HandleDeepLink() and that RewardCenterOverlay is in the scene.

Prefabs cannot be added to a scene
You must run Ciao Games > Reward Center > Copy Prefabs to Assets first. Prefabs cannot be dragged directly from the Packages folder.

Milestones do not complete
The eventName passed to ReportEvent() must match the milestone eventName exactly. This is the same event name reported to your MMP.

Currency icon does not show
If no icon URL is provided in the campaign, or the download fails, the SDK falls back to displaying currencyName as text.

Nothing happens on launch
The SDK stays inert when no valid campaign deep link is present. This is by design and the game is unaffected.


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